Categories

Joulumyyjäiset / Julmarknader / Christmas Markets

Terms & Conditions

Delivery time
In Finland next week from order date, Europe 2 weeks, other countries 3-4 weeks.

 

Delivery methods


Mail
<60 € shopping 4 €
61-120 € shopping 8 €
121-180 € shopping for 12 €
181-240 € shopping 20 €


Payment options
In the e-commerce you have a variety of payment methods.
Payments are made either by the international payment agency Paypal or by the fully Finnish Checkout.fi service.
Learn more about payment methods


Returns and product replacements
The products have a full 14 day return policy.
Returns must be notified in advance by email to karin@kewin.fi or by phone to +358 400 516 644 (Mon - Fri 10 am - 5 pm). We will email or phone you with further instructions on how to return. You will also find instructions in these terms of delivery.


The same right of return applies to defective products or if you have otherwise received a defective delivery. Here, too, you do not have to pay the shipping costs.


We kindly ask you to inform us when returning:
The reason for the return
Subscriber identification (name / order number)
Do you just want to return the product and get the money back to your account, or do you want us to send the corresponding product in place of the damaged or incorrect product (and refund any difference).


Complaints
All complaints related to your order or delivery must be sent within seven (7) days of receipt of your order to: karin@kewin.fi or by calling +358 400 516 644.


Canceling an order
The customer may cancel his order if the delivery has not been made within a reasonable time. Cancellations should be sent to karin@kewin.fi or by calling +358 400 516 644. Usually we will notify our customers via email or telephone if the delivery time is not normal. Kewin.fi also reserves the right to cancel an order and return money to the customer's account.


Contact
Kewin Oy
Hämeenkatu 15 C 8
33100 Tampere
Finnish

Business ID: 2293242-3

Tel: +358 400 516 644
Fax: +358 420 495 860
email: kewin@kewin.fi



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